For individuals
Technology has a bad habit of making people feel like they're the problem. You're not. A printer that won't connect, a password that's locked you out, an email that looks suspicious — these catch people out all the time. Whatever else is giving you grief with a screen or a device or software, we're happy to help with that too. We sort it out, in plain English, at a pace that suits you.
Lost passwords, slow computers, printers that won't behave, MyGov and online banking — sorted in plain English, at your pace. No jargon, no judgement, no rush.
Chat about thisWord, email, photos, the internet, your phone or iPad — at your pace, one-on-one, with the steps written down so you can do it again yourself afterwards.
Chat about thisBought a new laptop, phone or iPad? We'll set it up properly and move everything across — photos, email, contacts, the lot. We'll also sort out your passwords and account security, and show you the warning signs of a scam.
Chat about thisPatchy internet out of town? We sort routers, NBN connections and the dead spots in the house, so it actually reaches the back paddock or the back bedroom.
Chat about thisPensioner discount. Just mention it when you get in touch and we'll apply it to any household job.
Common questions
That's most of who we work with. We explain everything in plain English, write steps down if that helps, and never make anyone feel silly for asking.
Yes. There's a pensioner discount on household jobs — just mention it when you first get in touch and we'll apply it to the quote.
It depends on the job — an hour sitting down together sorting out your email is very different from a data and automation project. A brief first consultation to work out what you need is free, and we'll always talk price before any work starts, with no surprises on the invoice.
Colac is home base, and we cover the wider Colac Otway district — Elliminyt, Birregurra, Beeac, Cressy, Forrest, Apollo Bay and Camperdown included, along with the rural properties and villages in between. If you're nearby, just ask.
Through the contact form on this page. We deliberately keep our phone number and email address off the website to cut down on scam and spam traffic — the form comes straight to us, and we'll get back to you directly.
Get in touch
No pitch, no pressure — just a chat about what's going on and whether we're a good fit to help. The first brief consultation is free.
We've got your message and we'll get back to you as soon as we can. If it turns out to be urgent, send another note and say so.
